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bazmaestro
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TV anywhere device regisration problem

Hi.

 

Looking to use the TV anywhere on my laptop, using chrome registered the device fine but now device limit reached. However also using chrome the live stream doesn't work (there was a message pop up to say this by the way). So went to load up on Internet Explorer on the same laptop, but now says this device not registered?? So cannot register as the device limit reached.

 

Please help!

 

Thanks,

 

Matt

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Forum Team
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Re: TV anywhere device regisration problem

Hi Matt, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you've not been able to register your device. 

 

Chrome is an unsupported browser so you will need to go to anywhere.virginmedia.com > My Profile > Device Settings and remove your laptop. Once you've done this use the change I've added for you to re-register the device via Internet Explorer or Firefox Smiley Happy

 

Let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

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