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Dave_Close
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TV anywhere app won't download

Hi I recently bought a kindle fire 5th generation and tried to download TV anywhere but says it's not compatible with my device when it worked in my old 1 could anyone help thanks

My kindle uses fire os 5.1.1

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Jes1
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Message 2 of 4
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Re: TV anywhere app won't download

It's not compatible, nothing anyone on the forums can really do I'm afraid Smiley Sad Read through the amazon reviews for the app - a lot of 1 star reviews for that very reason.

Hopefully Virgin and Amazon will sort it out between themselves.

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Forum Team
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Re: TV anywhere app won't download

Hi both, 

 

Thanks for your posts and welcome to the forums. 

 

I'm really sorry to hear that you are having an issue downloading TV Anywhere to your new Kindle. 

 

When you go into the Playstore to download the app, is it here you are seeing the 'Not Compatible' message? 

 

Can you please let me know the exact Model Number of your Kindle too. You can find this in the settings of your device. 

 

Let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Re: TV anywhere app won't download

Hi both, 

 

Thanks for your patience whilst we've looked into this. 

 

Since you both posted there has been a new update for the app. 

 

Can you try again to see if things work now?

 

Let me know ASAP.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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