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dbwomble
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TV anywhere app not working

My TV anywhere app has stopped working on my Lenovo tablet.  I've tried uninstalling and reinstalling the app but that doesn't fix the problem.  Does anyone have a solution

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dbwomble
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TV Anywhere has stopped working

I have a Lenovo tablet (about 3 years old now) and keep getting a message saying tv anywhere has stopped working.  Have tried uninstalling and reinstalling the app but that has not fixed the problem

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Superuser
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Re: TV Anywhere has stopped working

Your two posts on this problem say slightly different things.  

I occasionally get a message flash up on my Moto G4 play (a Lenovo product) saying that TV anywhere has stopped working but this seems to be a rogue message as at the time it happens I am not actually using the app.  So is this what is happening to you or is it as in your other post that you cannot actually use the TV Anywhere app? 

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Graham
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dbwomble
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Re: TV Anywhere has stopped working

No it's just actually not working.  It did work for a while but now its stopped working.  Ironically the sky movies/sport app works perfectly well!

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Superuser
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Re: TV Anywhere has stopped working


dbwomble wrote:

No it's just actually not working.  It did work for a while but now its stopped working.  Ironically the sky movies/sport app works perfectly well!


What operating system version is the table using?  The current TVA app needs a minimum of Android 4.1.  See this help page for the full technical requirements: Technical-requirements-for-using-Virgin-TV-Anywhere

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Graham
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dbwomble
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Re: TV Anywhere has stopped working

It's using 4.4.2 so it should work

 

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Forum Team
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Re: TV Anywhere has stopped working

Hi dbwomble,

 

Thanks for posting!

 

Sorry to hear your having trouble with your TV Anywhere app.

 

Are you still experiencing the same error?

What is the full error message you get on screen?

Does it happen every time you open the app or is it intermittent?

Is the tablet fully updated?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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dbwomble
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Message 8 of 13
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Re: TV Anywhere has stopped working

It's a constant problem and message is Unfortunately, TV Anywhere has stopped.  Tablet is as far as I am aware up to date

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Forum Team
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Re: TV Anywhere has stopped working

Hi dbwomble, 

 

Thanks for your post and apologies to hear that you are having an issue getting TV Anywhere to work for you Smiley Sad 

 

In order to help you with this I will need a little more information on this. Can you come back to me with the following:

 

What is the model number of your Lenovo tablet?

What were you doing when this error message came up? 

 

Since posting have you had any luck streaming any channels? 

 

Come back and let me know.

 

Thanks, 

Kath_F
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dbwomble
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Message 10 of 13
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Re: TV Anywhere has stopped working

It's a Lenovo Toga Tablet 2 1050F.

Sky Sports and Sky Cinema streaming works as does BBC I player its just Virgin TV Anywhere that there si a problem with.

 

Problem happens whether its only app running or other apps are running

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