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RuthEd53
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TV anywhere 3362

I'm trying to watch tv from tv anywhere on an iPad 2 air.  It sticks on "connecting to virgin media" then says streaming error A:3362. This also happens if I try and check device registration from the settings menu. I'm in the uk (Channel Islands ). Thanks for any help.

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Re: TV anywhere 3362

Hi RuthEd53,

 

Thanks for your post and apologies for the time it''s taken for us to read your post. We're running a little behind on the boards and only now reaching your thread Smiley Sad 

 

There was a known issue surrounding this back when you posted. Since posting though have you had any similar issues?

 

If so come back and let us know so we can investigate this for you. 

 

Thanks,

Kath_F
Forum Team

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TJ2
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Re: TV anywhere 3362

I'm in exactly the same position. I'm in the Channel Islands, trying to use Virgin Tv anywhere and get the message 'connecting to Virgin Media'. Then after some wait I get the streaming error message A3362. 

This is some time after the original posting in September 2016 as it's now April 2017.

So what should I be doing to rectify this?

How am I to get part of my package that I'm paying for?

 

 

How am I to get part of my pack

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