Help my sanity
I have a new laptop
I am trying to use TV anywhere
I am logged on correctly
On the DEVICE REGISTRATION PAGE
The spinning icon spins, but everytime
Device detection times out
I have checked and have the correct system and I'm not using Crome
What should I do please?
Thanks for your post and welcome to the forums.
I'm sorry to hear that you are having an issue with your device being detected.
What is the make and model of your laptop?
Is it touchscreen? Does it turn into a tablet?
What version of Windows are you running?
Let me know so I can help
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for response
It is an ASUS Zenbook UX305
Windows 8.1 (64bit)
It's not a touchscreen (I attach a URL link to the product info)
PS I took the standard security off to allow access to check it was not that (albeit that's not stopping anything else)
Thanks very much
Thanks for coming back to me on this
OK, so the device is suitable for using TV Anywhere without the need of any workarounds.
Make sure you have the latest version of Adobe Flash installed and that your Java Script is also up to date.
What browser are you currently using? It may be worth trying to use another one to see if you get the same fault.
I would stick with Internet Explorer and Firefox.
Let me know how that goes.