I've called Virgin Media Faults department, they're aware of the issue but they don't know how long it's going to take to resolve this issue... Gutted as champions league football is on and i'm missing it
Once again the demand of the football is too much for TV Anywhere. I would guess that I have missed 50% of the matches this season due to Anywhere not running/loading correctly...... I had a letter today telling me how good an addition to my package Anywhere was !!
Same here, it is a disgrace that a company this size can not give its customers a service that other suppliers do without as many problems as we get with these. Time to go elsewhere for a better service.
As others have said , receiving a letter saying how wonderful everything is (including TV anywhere) is deeply ironic (well , a blatant lie actually) when attempts to access TVanywhere to watch the Liverpool game result in error404/page not found results.
It was the same last night too. Very poor show Virgin!!
It's the same problem, time and time again now.... extremely frustrating and extremely poor service from Virgin.
You are quick enough to put up prices and talk up how wonderful your products are, but you don't seem as quick to fix well known issues... I think the time for a move to sky is fast approaching... I would call to complain, but that would just be another frustrating waste of time...... get it sorted or stop charging for services you can't provide.