Sick to the back teeth of asking what is happening with the TV Anywhere app! It hasn't been working properly for weeks now! Seriously come on Virgin, I'm paying for a service that I am able to use all the facilities not the current service where an app doesn't work!
I'm sorry to hear that TV Anywhere hasn't been working for the past few weeks. I understand how frustrating it can be as I bet you have tried and tried but no joy, hopefully we can get this working for you.
If you sign into your account, under My Profile select Device Settings. In here it will show one device that has been registered to use TV Anywhere and one device change. On the device that is already registered remove from the list and re-install the app. Once it has been installed, select a stream-able channel as this will then prompt for registration. If this works we can then go onto the next device and get that working also.
Well still no progress on the TV Anywhere problem that I'm getting! Still doesn't work on any of my devices except the laptop. Is this a nationwide problem as this has been going on for weeks now!! Really frustrated at Virgin now!
Thanks for the reply and following the steps. I understand how frustrating this can be considering all the checks you have completed, which we appreciate.
I can see that there are now no devices registered for TV Anywhere so it is updating correctly. The next step will be to go onto iPad, open the TV Anywhere app, (maybe re-install it first if its already installed), select any streaming channel that has a wireless symbol at the side. When you select Watch Now this should prompt for registration of the iPad. Once this has been completed it will work.