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Lullybub
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TV Anywhere

For the last 2 days my app is saying my TiVo box is not connected. I've had no problems in the past. What might be wrong?
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machineghost
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Re: TV Anywhere

Ya I get this message too....there are several things that could be wrong....ultimately the service is not really functional

check

1)do you have recent silverlight

2)is your computer authorised for Anywhere

3)is your computer also authorised for Sky movies and Sports? there are two authorizations

4)you might need to log in againScreen Shot 2017-04-07 at 09.42.59.png

5)any or all of these sometimes have to be repeated in order to get it to work

and then sometimes you need to reconnect your computer, your wifi etc

TV anywhere is a shambles

compare with Netflix or Amazon Prime (not through Virgin of course) for accessibility.....there is no contest, these services work and work easily, it is too bad that you cant look at normal tv through Virgin since I would really like to be able to do that

and while we are on it, here is a screen shot, from just now after finding the place on the website, choosing my show, logging on press watch..??...who knows

jjust forget it and do something else

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LittleMick73
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Re: TV Anywhere

I find simply rebooting my box does the trick. Regards Micky
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machineghost
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Re: TV Anywhere

you mean rebooting the Tivo box? or your computer?

Rebooting I have never tried, but that sort of defeats the purpose of Anywhere watching if you have to sit beside the box Smiley Wink

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Forum Team
Forum Team
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Re: TV Anywhere

Sorry to hear about the fault experienced Lullybub,

 

I can see that you've also posted via a separate thread detailing other problems experienced with your service. Smiley Sad

 

I've checked everything from this end for you and there does appear to be an issue present with the equipment power levels.

 

I'd like to arrange for one of our engineers to come out and look into this further.

 

I've sent you a private message so that we can get this booked in.

 

Hope to hear back from you soon,

 

Nat_J

 


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