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Bagilltlad
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TV Anywhere

Why is it that I can't watch TV on my mobile phone but I can watch Sky Sports. When I try to watch TV on the go it tells me that I need to register it but Sky Sports is OK
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J0hn
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Re: TV Anywhere

Wrong place to post, but if you phone is Andriod on version 6.0.1 Virgin don't yet support that software version, try the TV on the go sub forum.
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Bagilltlad
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Re: TV Anywhere

Hello John. My phone is an I phone.. It appears to be OK foR Sky Sports channels but not ordinary Tv

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J0hn
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Re: TV Anywhere

Sadly I don't have virgin tv so apart from knowing the issues with Android I've no idea, the tv now sub forum is the place to go
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Forum Team
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Re: TV Anywhere

Hi Bagilltlad,

Welcome to the Community Forum and thanks for your post. You need to register for both TV Anywhere (to watch live TV, access On Demand/Catch Up, and control your TiVo), as well as for Sky Sports/Sky Cinema.

It's great that you are able to watch Sky Sports via TV Anywhere services; you just need to register your device on the TV Anywhere platform now. 

Go to anywhere.virginmedia.com and sign in as normal. Go to the On Now section and select Channel 4 to attempt streaming. Follow the prompts on the screen and this will register the device for you and streaming will then commence.

Also please have a look at our online Help guides for TV Anywhere: Help & Support for TV Anywhere. Let me know how it all goes.   

 

Kind regards,


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