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Luckycharms
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TV Anywhere stuck on "Connecting to Virgin Media..."

Hello All,

TV Anywhere is stuck on "Connecting to Virgin Media..." when trying to watch on my iPad. The iPad indicates network activity, but never gets past the "connecting" message.  I'm currently traveling in Panama, but don't think that should be a problem.  App used to work, not sure why it doesn't now.  I see the TV menu just fine, and have made sure the device is registered.  Any help greatly appreciated.

 

thanks!

 

ipad air 2

ios 8.4

TV Anywhere 3.1.4

 

 

 

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J0hn
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Re: TV Anywhere stuck on "Connecting to Virgin Media..."

I'm not 100% here, but my understanding is that Virgin do not have the rights to show TV in that part of the world, it's limited the where they have those rights, mainly the UK.

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Forum Team
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Re: TV Anywhere stuck on "Connecting to Virgin Media..."

Hi Luckycharms, 

 

Thanks for your post and welcome to the forums. It's great having you here involved in the Community Smiley Happy

 

TV Anywhere only works when connected to a wifi network within the UK. 

 

As you are travelling outside of the UK, streaming will not work.

 

Once back in the UK, give it another try and let us know how it goes. 

 

Thanks, 

Kath_F
Forum Team

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