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nickh
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TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-online-and-iOS/m-p/3053839#M29213 states that the issue using TV Anywhere via anywhere.virginmedia.com has been resolved.  Well not for me!

I get further than before, past device detection, but then after clicking on Watch Now I just get a blank window.

Have tried three or four channels and all the same issue.  Have cleared browser cache and cookies, rebooted Tivo, but the same error persists!

My iPad is now however working so it seems as though things are partially fixed.

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Crockret
Well-informed
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Message 2 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

On Demand working on Win 7 / IE11, live streaming gets past device detection, still won't stream.

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Bingley
Superfast
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Message 3 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

Typical that the girl who posted it`s fixed has removed her post . 

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nickh
Superfast
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Message 4 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

Well spotted!  

Perhaps Collette_T would care to explain why she didn't just leave another post explaining there were still issues, rather than delete her post which stated the issues were resolved which many on here saw???  Hardly the most transparent approach to managing communications with customers.

 

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allowens
On our wavelength
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Message 5 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

Still not working here
device is NOW recognised ok,  and you can select channel but no stream just a blank box where the stream should be playing

Tried in windows 10 IE, Firefox and Edge all do the same no stream is diaplyed

Thanks

Rick

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thebarron
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Message 6 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

yes it's the same for me, two different machines and two different browsers, what are they playing at ????

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thebarron
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Message 7 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

same her

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fdj12
On our wavelength
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Message 8 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

Can get TV Notanywhere on me Ipad, but not on me desktop

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Forum Team
Forum Team
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Message 9 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

Hi guys, 

 

Thanks for your posts. 

 

Apologies for the misunderstanding with Collette's post. It looks as though she posted on the wrong fault thread which is why her post was then removed. 

 

Things have since been resolved though for both the app and the online site. 

 

Try again for me and let me know how it goes. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Bingley
Superfast
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Message 10 of 10
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Re: TV Anywhere online and iOS (RESOLVED 1/3/16) - Not fully resolved!

No she didn`t post on the wrong thread, it clearly stated IOS and online resolved !!! Get your facts right before jumping to defend your co-worker, Who,  should have had the decency to post an apology herself but as usual- too lame and couldn`t be bothered !