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qwakuk
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TV Anywhere on IE11 on pc

The VM side of things still works but for the last few days the Sky Movies / Sky Sports stuff does not work.

Can sign in ok, but then just get a blank screen. Removed Silverlight and reinstalled it but no different. Just a blank screen.

Tried removing the device and added it back, but it does not add back as it never plays the video.

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qwakuk
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Re: TV Anywhere on IE11 on pc

Just downloaded and installed Firefox and it is exactly the same.

Logon, choose a channel and you get a blank screen.

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qwakuk
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Re: TV Anywhere on IE11 on pc

HELP

HELP

HELP

 

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mike1212
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Re: TV Anywhere on IE11 on pc

am having the same trouble , I have tried to contact virgin but they keep saying there is no problem. are you guys still having the problem of have you solved it can you let me know many thanks

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qwakuk
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Re: TV Anywhere on IE11 on pc

If you Google the problem and look at the Sky Forums they basically all say the "silverlight" installation is corrupted or disabled. Tried various things and everything suggests Silverlight is installed ok and working. Basically none the wiser.


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Forum Team
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Re: TV Anywhere on IE11 on pc

Hi both, 

 

Thanks for your posts and apologies to hear you're not having any luck when trying to view the Sky channels. 

 

Have a look at this post here: Re: TV Anywhere - Sky Sports doesn't work

 

Follow the information in richbarton1's post to ensure you have a non corrupt version of Silverlight. Once you've done this things should start to work again. 

 

Keep me posted on how you both get on. 

 

Thanks,

Kath_F
Forum Team

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