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Heathy
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TV Anywhere not working with iPad

I have re registered the iPad but it still would not work. I then downloaded the app again and the system insists that it is a different device. 

Having used my 2 device allowance for this month, How do I get the iPad working again?

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Re: TV Anywhere not working with iPad

Hi Heathy, 

 

Thanks for your post and welcome to the forums Smiley Happy 

 

If you updated the app or the OS then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. It's important that you do this before trying to re-register the device.

 

Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

I have added a device change for you to use so if you follow the prompts on the screen, this will register the device for you and streaming will then commence Smiley Happy

 

Let me know how things go.

Kath_F
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