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jljohnson
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TV Anywhere not working when there's peak demand

does anyone else's blood boil when tv nowhere goes down just as there is peak demand? is Virgin Useless doing anything or do Virgin Useless really care?

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LittleMick73
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Message 2 of 6
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Re: tv nowhere

I agree it's worse than useless virgin seem to be taking their eye off the ball
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Crockret
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Message 3 of 6
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Re: tv nowhere

Don't think they've ever had their eye on the ball - this has been going on for 19 months, and gets worse, not better.

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nickh
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Message 4 of 6
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Re: TV Anywhere not working when there's peak demand

Worse than the fact TV Anywhere isn't fit for purpose is that VM won't even acknowledge there is an issue with peak demand such as Champions League nights.

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Forum Team
Forum Team
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Message 5 of 6
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Re: TV Anywhere not working when there's peak demand

Hi guys,
 
Apologies for the issues you were faced with during the High Demand error message. 
 
This is an issue we are aware of and have been making changes in the background to resolve this over the last few weeks.
 
A fix was put in place however we've seen this is still happening since so we are back to the drawing board. 
 
Once a new fix goes live I will be in touch to let you know.
 
Apologies again.
 
Thanks,
Kath_F
Forum Team

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jljohnson
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Message 6 of 6
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Re: TV Anywhere not working when there's peak demand

Thanks Kath, good luck with that.

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