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Suggy_anywhere
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TV Anywhere not working on ipad

I have the Virginmedia TV Anywhere on my iPad and iPhone. Until the other day all was working fine on my iPad and now i get a blank purple screen with a box in the middle and a button saying "reload". Version in use is v4.0(949499). Works fine on my iPhone 6s but not on my iPad Pro. Have deleted the app and re-installed and it's not resolved. Any ideas?
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Re: TV Anywhere not working on ipad

Hi Suggy_anywhere,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your TV Anywhere app.

 

Are you still getting the same error?

 

Speak soon Smiley Very Happy

 

Josh


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Suggy_anywhere
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Re: TV Anywhere not working on ipad

Hi josh_rw. Yes still getting same problem. Uninstalled and re-installed the app again and still no joy.

Thanks for your reply

Matt
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Re: TV Anywhere not working on ipad

Hi Matt, 

 

Thanks for coming back to us on this one. 

 

Apologies to hear you are still getting the same error Smiley Sad 

 

What OS is currently running on your iPad Pro? 

Did you update anything on the iPad before this error came up? 

 

I've not seen this error before. Are you able to post a screenshot so we can see what we're dealing with Smiley Happy

 

Thanks,

Kath_F
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