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On our wavelength
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Registered: ‎26-08-2009
Message 1 of 56 (428 Views)

TV Anywhere issue

Every channel and every time I try to watch live tv using the browser the channel keep jumping back a few seconds every so often and I end up just hearing repeated sentences which is frustrating especially watching live football.

Anyone else came across this? Been going on for months if not over a year for me

Tuning in
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Registered: ‎29-06-2014
Message 2 of 56 (399 Views)

Re: TV Anywhere issue

I'm having the same issue it started today, never had it before.

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Registered: ‎19-03-2017
Message 3 of 56 (377 Views)

Re: TV Anywhere issue

I'm having the same problem. Tried Edge and Firefox browsers but no luck. The android app on my tablet works fine so I've switched to using it for now. Hope someone picks this issue up and does something about it. 

Well-informed
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Registered: ‎09-02-2014
Message 4 of 56 (368 Views)

Re: TV Anywhere issue

I have been complaining about this for literally years, since TV Anywhere launched in fact.

If Virgin Media cared about this in the slightest, it would be fixed by now.

On our wavelength
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Registered: ‎26-08-2009
Message 5 of 56 (357 Views)

Re: TV Anywhere issue

Doesn't matter which browser I use, tried them all. Both in work and at home it is virgin broadband and a Speedtest is in excess of 80mbps the computers I use are more than powerful enough with decent graphics cards etc so I can only assume it's a problem with virgin. Would be good if a member of Virgin could reply as well as it appears it's a significant problem, I am at the point I just can't watch it as it's so frustrating
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Registered: ‎20-03-2017
Message 6 of 56 (339 Views)

Re: TV Anywhere issue

I am also suffering the same problem. Must be the 6th time this has happened in last 12 months last for weeks then suddenly is fixed. No one ever gives reason or replies to enquiries. Paying over £100 a month when a large part of the service I use hardly ever works.

On our wavelength
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Registered: ‎26-08-2016
Message 7 of 56 (334 Views)

Re: TV Anywhere issue

I am having the same problem. It drives me crazy and not able to watch anything. This has been no on for several days now and getting worse. At first it was one channel and now it's every channel I watch on the tv anywhere app. We do not watch tv on our television very often and so we are unable to watch the live tv. Please fix it Virgin. 

Lynn

Well-informed
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Registered: ‎09-02-2014
Message 8 of 56 (327 Views)

Re: TV Anywhere issue

I fear we're all just p1ssing in the wind complaining about this, but I am interested in the fact that one user reports it's OK when switching away from browser to the app.

Can subsequent posters here say if they are using the app or browser please?
On our wavelength
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Registered: ‎26-08-2009
Message 9 of 56 (323 Views)

Re: TV Anywhere issue

Happens on both browser and app for me although I would say it happens more frequently using browser
On our wavelength
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Registered: ‎26-08-2016
Message 10 of 56 (312 Views)

Re: TV Anywhere issue

I am using the app on my iPad. 

 

Lynn