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John28
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Message 1 of 29
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TV Anywhere error code

Just joined Virgin Media. Download App on Samsung tab. Can't get live TV.  Error code E=15 V=-1. Any suggestions appreciated?

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seagull101
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Message 2 of 29
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Re: TV Anywhere error code E=15 V=-1

Same for me. No watching live TV, buttons on the TV guide do nothing but flicker - do not open programme. (Hudl v1 Android 4.2.2).

Ok app until this horrible upgrade.

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eddieryan
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Message 3 of 29
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Re: TV Anywhere error code E=15 V=-1

I can get live tv on the streaming channels, but On Demand doesn't work when I try to play anything. Samsung Galaxy tablet (Android).

Typical attempt by Virgin to modernise (in other words try to keep up with Sky), which fails miserably. I only ever used the app to set or delete recordings, and that's all I'll continue to use it for.

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mish48
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Message 4 of 29
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Re: TV Anywhere error code

I get this error also, after getting an error 70 v1, I cleared cache, reinstalled app and now getting e=15 v=-1.

Very difficult and unfriendly app - unsure if functionality is okay once working because it has not worked yet.

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davisonle
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Message 5 of 29
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SoRe: TV Anywhere error code

So what is the solution virgin media?

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Forum Team
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Message 6 of 29
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Re: SoRe: TV Anywhere error code

Hi everyone,

 

Thanks for your posts and apologies to hear about the issues you are having with the app since it was updated. 

 

Since posting how have things been? 

 

It looks as though we were having an issue but this was resolved a few hours later. 

 

If you are still having the issue, delete the app and try again Smiley Happy

 

Keep me posted. 

 

Thanks,

Kath_F
Forum Team

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Wazzanator86
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Message 7 of 29
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Re: SoRe: TV Anywhere error code

Still getting this issue, I can't watch sky sports via the virgin app. Same error code as above keeps popping up. I have uninstalled the app and downloaded again, virgin can you help?

 

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Pentala
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Message 8 of 29
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Re: SoRe: TV Anywhere error code

Still can't watch TV with this App - What's going on? Is this ever going to be fixed?

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Message 9 of 29
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Re: SoRe: TV Anywhere error code

Hi Wazzanator86, 

 

Thanks for your post and apologies to hear this is still an issue for you. Smiley Sad 

 

Can you come back and let me know the make and model of the device you are using as well as the OS it's running. 

 

Can you also let me know how things go if you bypass the TV Anywhere app and go directly to the Sky Sports app. 

 

Keep me posted Smiley Happy 

 

Thanks,

 

 

Kath_F
Forum Team

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Message 10 of 29
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Re: SoRe: TV Anywhere error code

Hi Pentala, 

 

Thanks for posting back here and apologies that you too are having the same issue. 

 

Can you also come back to me with what I've requested in my reply to Wazzanator86. 

 

Once I have the information I'll be able to check up on this in more detail and hopefully come to a fix Smiley Happy

 

Speak soon, 

Kath_F
Forum Team

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