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lewisp91
On our wavelength
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TV Anywhere device registration on secondary account

Hi,

Could one of you knowledgeable people tell me how to register a device for a secondary account? Does the device need to be on the same network to register it (I remember something in the old instructions about this). Does the user wanting to register their device need to login using the master account or will the sub account do? I don't really want to give away my security details to them. I've tried repeatedly going through the help and FAQ to no avail.

Regards,

P

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Forum Team
Forum Team
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Re: TV Anywhere device registration on secondary account

Hi P, 

 

Thanks for your post Smiley Happy

 

You are able to use TV Anywhere using a sub account however you'll first need to register the device using the main account. 

 

Until this is done, the sub account will produce an error asking to log in to register the device. Once registered you'll also need to allow them access and this link will show you how to do that: http://help.virginmedia.com/system/viewArticle.jsp?uuid=917C7490-2A51-45DA-B28A-0101D79D2D62

 

If you need any further help, let me know.

 

Thanks

Kath_F
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