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Dean77
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TV Anywhere device not detected

I've managed to register one tablet for TV Anywhere but my Mac (using Safari) does not allow registration and says time out, no device detected. Flash is up to date but can't seem to get this one registered, any ideas?
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Crockret
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Re: TV Anywhere device not detected

Try setting cookies to "allowed" in Safari.

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Dean77
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Re: TV Anywhere device not detected

I'd already done that, restarted the browser and tried again but the same issue remains.
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Forum Team (Retired) BenD_H
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Re: TV Anywhere device not detected

Hi Dean77,

Thank you for your post, welcome into the Community Smiley Happy

I'm sorry to read about the TV Anywhere app. Whenever there are issue it's best to carry out some of the following practices:-

  • Sign out and sign back in, after clearing your cache/temp files. Make sure when signing in anywhere, that the caps lock is monitored and the username and password are spelt correctly.
  • Reinstall the app itself, after clearing cache and cookies.
  • Try to log in online from a PC to see if it streams.
  • Check that your device OS hasn't been changed recently, for example, Android 6.0.1 is unsupported. Also if your iOS has been updated, this can trick the app in thinking it's a new device.


Give these a go and please get back to me when you can.
Ben


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