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Ronnyboy
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TV Anywhere app

When trying to use the app on my ipad I am getting an error message, V:1001 and the channel will not stream. It's not affecting all channels on the app just some of them. It's not my download speed as I'm getting over 30 mbs on wifi. What's the problem please.

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Superuser
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Re: TV Anywhere app

Can you confirm which channels you are having problems with?

 

Not all channels can be streamed. Just those with the wifi symbol.

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Forum Team
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Re: TV Anywhere app

Hi Ronnyboy, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you are having an issue trying to stream some channels. 

 

As mentioned by Ernie, it would help if we knew which channels you were having the issue with. 

 

Are they on the streamable channel list here: http://store.virginmedia.com/discover/tv/on-the-go/channels.html 

 

If so, have you had any luck streaming them since you posted?

 

Finally, what is the make and model of your device?

 

Come back to me soon Smiley Happy

 

Thanks, 

Kath_F
Forum Team

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Ronnyboy
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Re: TV Anywhere app

Thanks for the reply, I am aware of what channels can be streamed, it appears that this was a temporary glitch and it worked fine the next day and has done so since.

 

Just for your info, the channel was 230 and I was using an iPad with a wifi download speed of just over 30 mbs.

 

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Forum Team
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Re: TV Anywhere app

Hi Ronnyboy,

 

Many thanks for keeping us updated.

 

I'm really pleased to hear it's working again.

 

Please let us know if you get any further problems.

 

Thanks


Rich
Forum Team
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