For the past four days I have been attempting to sign into my TV Anywhere app on my Android phone and am constantly getting the message... "We're currently experiencing high levels of demand...... ".
I've now given up attempting to log in.
Is this a problem with Virgin?
Thanks for your post and apologies for the time it''s taken for us to read your post. We're running a little behind on the boards and only now reaching your thread
There was a known issue surrounding this back when you posted. Since posting though have you had any similar issues?
If so come back and let us know so we can investigate this for you.
Tech fan? Have you read our Digital life blog yet? Check it out
Yes, still the same message stating that you're experiencing high levels of demand and to try again later.
I did un-install and re-install the app prior to trying to log in.
Thanks for coming back to me and letting me know you are still having an issue
OK, lets get some more information from you and see if we can fix this
What make and model Android device are you using?
What OS is this running?
Are you able to sign in to TV Anywhere using a PC / Laptop or do you get the same issues?
Come back and let me know.
Mobile Phone - Motorola Moto G
Tablet - Samsung Tab A
Both my Desktop and my laptop computers are able to log into nad use the TV Anywhere app.