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Registered: ‎08-03-2017
Message 81 of 176 (326 Views)

Re: TV Anywhere app keeps requiring sign in info

It's a conspiracy! 😂
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Registered: ‎28-06-2014
Message 82 of 176 (306 Views)

Re: TV Anywhere app keeps requiring sign in info

So damned annoying!!! iPad Pro and iPhone 6S+ IOS 10.2.1

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Registered: ‎27-09-2009
Message 83 of 176 (299 Views)

Re: TV Anywhere app keeps requiring sign in info

iPad 3mini, and iPhone 7 - both with latest iOs.

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Registered: ‎29-04-2011
Message 84 of 176 (292 Views)

Re: TV Anywhere app keeps requiring sign in info

[ Edited ]
I forgot to mention it's happening on both my iPad and iPhone both with latest iOS.
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Knows their stuff
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Registered: ‎18-05-2011
Message 85 of 176 (271 Views)

Re: TV Anywhere app keeps requiring sign in info

Nexus 6P
Android 7.1.1

I was trying to login loads and was asking me to confirm I was not a robot which is fine but then after doing all that it would say we could not connect to your TiVo at this time please try again later.

Just tried right now and it says invalid login info.
Got in straight away but asked which was primary box.

My continued mess that would not login on Saturday night seems to have cleared.
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Registered: ‎07-03-2017
Message 86 of 176 (236 Views)

Re: TV Anywhere app keeps requiring sign in info

iPhone 5s iOS 10.2.1 had to login again today 🛠
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Registered: ‎27-09-2009
Message 87 of 176 (231 Views)

Re: TV Anywhere app keeps requiring sign in info

Is this with the V6 box, or both V6 & TiVo?

I have V6

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Registered: ‎08-03-2017
Message 88 of 176 (228 Views)

Re: TV Anywhere app keeps requiring sign in info

Mine's with the V6 box.
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Registered: ‎07-04-2011
Message 89 of 176 (223 Views)

Re: TV Anywhere app keeps requiring sign in info

As already pointed out, this does not appear to have anything to do with the DVR box in use (I have 2 TiVo boxes as it happens) as the app log-in problem is evident on the 'mobile' device irrespective of its OS type (iOS, Android, etc) PRIOR TO the attempt to connect to a box. This is a problem for VM to resolve on its own servers, in the way it has clearly changed some management procedure or protocol in the recent weeks such that an app is not permitted by VM servers to hold on to cached log-in data on a device.

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Registered: ‎19-04-2016
Message 90 of 176 (180 Views)

Re: TV Anywhere app keeps requiring sign in info

iPad Pro and iPhone 6 with iOS 10.2.1; both TiVO and V6

Too many peeps with the same problem.

Virgin, this is not coincidence it is a problem that needs fixing.

Like too much of your package it is not fit for purpose. Slow boxes, buggy software.

Come back Sky, all is forgiven !!!!

 

Summo29

 

 

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