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chrisdmcc
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TV Anywhere app - box not responding

since the update of the app on both my iPhone and iPad I get 

'box is not responding' and it times out.

I have reinstalled the app, de and re registered, restarted the TiVo itself. Same thing every time. 

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Forum Team (Retired) BenD_H
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Re: TV Anywhere app - box not responding

Hi Chrisdmcc,
 
Thank you for your message, I'm very sorry that there's been some disruptions on the TV Anywhere app and what you're viewing. I can see that you have already run some of your own tests and reinstalling the app to try and alleviate the issue at hand.
 
I would like to ask for you to call into our team on 150/ 0345 454 1111, second number for non-Virgin Media phones.
 
If we're unable to remedy the issue there and then, we'll have a ticket created to investigate.
 
Many thanks.
Ben


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