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Chazblade777
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TV Anywhere UK Gold no sound...

The last couple of days there's been no sound on UK Gold on TV Anywhere. Is anyone else experiencing this too?

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Re: TV Anywhere UK Gold no sound...

Hi Chazblade777,

 

Thanks for your post and apologies to hear about the issues you are having watching UK Gold.

 

 Since posting, has the sound come back or are you still having the same issue? 

 

Are you using the Online or App version of TV Anywhere?

 

If online version:

What OS is your PC/Laptop running?

What browser are you using and which version is it?

What version of Flash Player are you using?

Do you get anything different if trying another browser?

 

If app version:

What is the make and model of your device?

What OS is the device running?

Have you used the app on this or any other devices previously?

 

Let me know so we can help further with this.

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Chazblade777
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Re: TV Anywhere UK Gold no sound...

The problem has now been resolved. I didn't do anything it just came back a few days later.

 

Thanks...

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Re: TV Anywhere UK Gold no sound...

Hi Chazblade777, 

 

Thanks for coming back and letting us know things are resolved now. Smiley Happy

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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