Menu
Reply
  • 13
  • 0
  • 0
Jakarinho
Tuning in
262 Views
Message 1 of 8
Flag for a moderator

TV Anywhere Subtitles?

Can I watch something with subtitles in TV Anywhere app or PC?

There's 'S' symbol on the right corner of the screen and it does nothing!
0 Kudos
Reply
  • 7.26K
  • 306
  • 520
Forum Team
Forum Team
244 Views
Message 2 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

Hi Jakarinho,

 

Welcome to the Community!

 

You should be able to view subtitles when available with TV Anywhere.

 

Near the top of the program you should see a little speech bubble icon towards the top of the screen. You can use this to toggle subtitles on or off.

 

Let me know how it goes! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 13
  • 0
  • 0
Jakarinho
Tuning in
240 Views
Message 3 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

Of course, I did! Have you try it?
0 Kudos
Reply
  • 20.93K
  • 768
  • 1.56K
Forum Team
Forum Team
215 Views
Message 4 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

Hi Jakarinho, 

 

Thanks for checking that option for us. As long as that has 'On Selected', whenever subtitles are made available by a broadcaster, you'll be able to see them. 

 

We hope that one day everything you watch on Virgin TV will have a subtitles option. 

 

At the moment, all channels with an audience share above a certain number must offer subtitles for their programmes however subtitles are mainly only available on live TV channels. Some streaming or On Demand services may not offer them which is why you find TV Anywhere doesn't have them more often than not. 

 

We will of course keep our customers updated and as soon as we can offer them on everything, we'll be sure to shout it from the rooftops. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 30
  • 0
  • 11
jayess
On our wavelength
191 Views
Message 5 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

A law has been passed about subtitling on demand content (in case you want to read)

https://www.actiononhearingloss.org.uk/news-and-events/all-regions/press-releases/charity-celebrates...

 

0 Kudos
Reply
  • 13
  • 0
  • 0
Jakarinho
Tuning in
187 Views
Message 6 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

There's many subtitles that are selected and of course I know it.

There's simply no subtitles on TV Anywhere app! The 'S' symbol is fake, it does nothing! Why it's there for?

0 Kudos
Reply
  • 17
  • 1
  • 0
Bluecray
On our wavelength
145 Views
Message 7 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

I am on android, I see the speech bubble on "tv anywhere" clicking it does nothing! I'm deaf and I like my subtitles!
0 Kudos
Reply
  • 13
  • 0
  • 0
Jakarinho
Tuning in
128 Views
Message 8 of 8
Flag for a moderator

Re: TV Anywhere Subtitles?

What virgin doesn't tell you that subtitles doesn't show on live TV but yes showing on download from your box! Just found out this myself on yesterday. I wouldn't waste my time with Virgin staff on accessibility. They knows nothing!
0 Kudos
Reply