Menu
Reply
  • 3
  • 0
  • 1
Kevee
Joining in
122 Views
Message 1 of 3
Flag for a moderator

TV Anywhere Sign In Issues

Hi,

I had TV Anywhere working on my old Samsung and now have a Google Pixel phone.

I installed the TV Anywhere app and now you just get the black signing in screen without it progressing to even ask for you to log in.

Any ideas on why the app is not working?

The phone does have internet connectivity and the TIVO box is on etc. not that it is even getting far enough to read what is on the box.

Thanks,

Kevin

  • 3
  • 0
  • 0
scar
Joining in
73 Views
Message 2 of 3
Flag for a moderator

Re: TV Anywhere Sign In Issues

I have the same problem with android tablet.Virgin technical advice were


Kevee wrote:

Hi,

I had TV Anywhere working on my old Samsung and now have a Google Pixel phone.

I installed the TV Anywhere app and now you just get the black signing in screen without it progressing to even ask for you to log in.

Any ideas on why the app is not working?

The phone does have internet connectivity and the TIVO box is on etc. not that it is even getting far enough to read what is on the box.

Thanks,

Kevin



useless. 

 

0 Kudos
Reply
  • 20.97K
  • 770
  • 1.56K
Forum Team
Forum Team
40 Views
Message 3 of 3
Flag for a moderator

Re: TV Anywhere Sign In Issues

Hi Kevin, 

 

Thanks for your post and apologies to hear you're having an issue using your Pixel device for use with TV Anywhere. 

 

The Pixel device is compatible with the TV Anywhere service so I'm unsure why you're having difficulty. Make sure you have the default Font and text size use the device in Portrait mode for logging in. 

 

It may also be worth deleting the app and reinstalling it to see if this makes a difference.

 

Let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply