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Lindac66
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TV Anywhere Device no longer working

Despite making no changes since April, suddenly my son's laptop stopped working with TV Aywhere. I have tried deleting it and adding it again but keep getting the response that we have too many devices already registered.

There is only one registered at the moment however because of these issues we can no longer add a device again until 1/9.

Please help

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Re: TV Anywhere Device no longer working

Hi Lindac66, 

 

Thanks for your post and apologies to hear that you've not been able to re-add your son's device. 

 

If you updated the app or the OS then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. 

 

Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

Follow the prompts on the screen and this will register the device for you and streaming will then commence. I have added a device change for you to be able to do this Smiley Happy

 

Let me know how things go.

Kath_F
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