I was using TV Anywhere successfully on both my iPad and MacBook. After an IOS upgrade my MacBook stopped being recognised, so I deleted it an re-added. Unfortunately, it is still not recognised a a registered device, and I have no more changes to make so can't try again.
Hi. I just tried to view a program and got the same "Device Unregistered" message. I have the same MacBook registered twice - should I use my remaining change to remove one of them (which one?) and re-register. I've already done this once recently, and although it worked to begin with as soon as my browser restarted I got the error message back. How does the registration work - is it based on IP address, mac, cookie or some other way?
Hi. I have deleted both devices, and re-added the Apple Macbook. Everything seems to be working fine now, but I have had to use up my monthly change allowance. Can you add a device change so I can add my iPad?
Re using IP address as part of the registration, this means that I will need to set my 2 devices up with Static IP addresses to ensure that the registration is not lost next time I reboot them. Is that correct?
I have gone in to the account and added a device change for you to use to re-register your 2nd device. After you've used this change, you will need to wait until December 1st to change your device as no further changes can be added.
Let us know if you have any further issues.
Kath_F Forum Team
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