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coplestonp
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TV Anywhere Device Registration

Hi,

This is still a problem, is anything being done or am I the only one?

 

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Re: TV Anywhere Device Registration

Hi coplestonp, 

 

Thanks for your post and apologies to hear you've still not been able to log in and register your device since this fault. 

 

The fault we had open for this was resolved for a week or so now but another change would need to be added for you to register the device. 

 

I have gone in to the account today and done this so you now have 1 change to use. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the registration by clicking on the Delete button. 

 

Once you've done this, using the device you are trying to re-register, open up the TV Anywhere site and log in. Try to stream Channel 4 and this should then prompt you to register the device. 

 

Follow the prompts and this will register the device for you and streaming will then commence Smiley Happy

 

Let me know how things go.

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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coplestonp
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Re: TV Anywhere Device Registration

Hi, did all of that it it all works now. thanks very much. Appreciated

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Re: TV Anywhere Device Registration

Hi coplestonp, 

 

Thanks for coming back and letting us know things are resolved now. 

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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