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robjnewman
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TV Anywhere App wont connect to Virgin Media

No matter what channel, the app just hangs with the message "Connecting to Virgin Media" - this is when I am not connected through my own wifi. I cant event check my devices as the same problem happens.

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Forum Team
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Re: TV Anywhere App wont connect to Virgin Media

Hi robjnewman, 

 

Thanks for your post and apologies to hear you are having an issue using TV Anywhere. 

 

In order to help you with this I will need to know a little more information.

 

Are you using the Online or App version of TV Anywhere?
 
If online version:
What OS is your PC/Laptop running?
What browser are you using and which version is it?
What version of Flash Player are you using?
Do you get anything different if trying another browser?
 
If app version:
What is the make and model of your device?
What OS is the device running?
Have you used the app on this or any other devices previously?
 
Let me know so we can help further with this.
Kath_F
Forum Team

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