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Dav1d
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TV Anywhere Android Error code 103 installing latest update

Since the android TV Anywhere app was updated earlier this month, I get the following error when trying to install or update a Samsung Galaxy Tab 2 10.1:

“Virgin TV Anywhere” can’t be installed.  Try again, and if the problem

continues, get help troubleshooting. (Error code – 103)

 

Prior to the update, all earlier versions of the app worked fine on this tablet.

It seems that the app is incorrectly digitally signed for these older tablets, even though they fulfil the required specification.

Device:                 Samsung Galaxy Tab2 10.1

Model:                 GT-P5110

OS:                        Android 4.2.2

 

 

Can this please be escalated to the team responsible for the app, and get them to re-issue the app with the correct digital signature.

 

 

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Re: TV Anywhere Android Error code 103 installing latest update

Hi Dav1d, 

 

Thanks for your post and apologies for the issues you are having. 

 

We're aware of some users having this issue since the new app update. We are working on a fix for this and hope to have things resolved shortly Smiley Happy

 

Apologies for any inconveniences. 

 

Thanks,

Kath_F
Forum Team

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Re: TV Anywhere Android Error code 103 installing latest update

Hi everyone, 

 

I hope you all had a great Christmas and New Years Smiley Happy

 

I have some great news for you all. We've now released a new Android Update - v2.2.4. 

 

This should resolve the issues you are currently having with this error code. Give it a try and let me know what happens. 

 

Thanks,

Kath_F
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Re: TV Anywhere Android Error code 103 installing latest update

Hi Dav1d, 

 

Thanks for your post and apologies for the issues you are having. 

 

We're aware of some users having this issue since the new app update. We are working on a fix for this and hope to have things resolved shortly Smiley Happy

 

Apologies for any inconveniences. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Dav1d
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Re: TV Anywhere Android Error code 103 installing latest update


Kath_F wrote:

Hi Dav1d, 

 Thanks for your post and apologies for the issues you are having. 

We're aware of some users having this issue since the new app update. We are working on a fix for this and hope to have things resolved shortly Smiley Happy

 Apologies for any inconveniences. 

Thanks,


Many thanks for your reply.  I look forward to the app update.

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koogeybear
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Message 4 of 14
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Re: TV Anywhere Android Error code 103 installing latest update

I get error 103 when updating my android samsung s3 mini Via playstore. Previous updates worked fine. Any other updates work fine, memory and storage plenty spare. Tried reboot phone, stop/start and clear cache etc. Tv anywhere update hangs at 3.24 Mb then tries to install followed by error 103. Definitely a bug in the update!
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mikefraser
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Re: TV Anywhere Android Error code 103 installing latest update

And exactly the same on an Acer A200; gets to just over 3mb and stops dead in its tracks.  Someone needs to hit this app with a hammer and make it work! (or, as someone else suggested, sort out the digital signing, because that's what it looks like has gone wrong).

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Seren11
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Re: TV Anywhere Android Error code 103 installing latest update

I'm getting the same error message when trying to update my android ZTE Blade Q Mini phone. Worked fine previously. Updates on other apps are going through without any problems. Also tried rebooting phone, stop/start and clear cache etc. TV Anywhere update downloads but won't install & gives error message 103.

Any ideas when this will be fixed please? Would love to have this back working properly before Christmas Smiley Happy

Thanks

 

 

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PDSatHome
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Message 7 of 14
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Re: TV Anywhere Android Error code 103 installing latest update

Hi, Any new on the fix for this? I haven't been able to use the app on my tablet for over a week now, it worked fine before the upgrade but now fails with the 103 message. I would like to be able to use the app, is it possible to get the old version that worked so that I can reinstall that until this is fixed?

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Superuser
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Message 8 of 14
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Re: TV Anywhere Android Error code 103 installing latest update

Unless you uninstalled the previous version before downloading and installing the troublesome one, you should still have and be able to run the old version.

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PDSatHome
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Message 9 of 14
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Re: TV Anywhere Android Error code 103 installing latest update

When the upgrade failed, I made the mistake of cleaning out the old version and trying to reinstall the app from scratch, as that failed too I was left in a position of not being able to use any version.

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Ash18
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Message 10 of 14
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Re: TV Anywhere Android Error code 103 installing latest update

Hi,

I am new to this app and I am also getting error code 103 on my xperia sgp321 tablet. Please can it be confirmed when this issue will be resolved?

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