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glass_eye
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TV Anywhere Andriod

Trying to add my HTC M9 to the tv anywhere app, having no luck whatsoever. When it says device name, apparently my device name is too short? Try to register the device through the app and get told that access is denied?!?!

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Re: TV Anywhere Andriod

Hi glass_eye, 

 

Welcome to the Community and thanks for your post. It's great to have you here Smiley Happy

 

I'm really sorry to hear that you've not been able to register your new device. When choosing a name it's best to have it as something such as your first name and phone - i.e Kaths phone. 

 

Don't put any special characters in it and try not to use the device make and model as this can throw up errors. 

 

Has that worked any better?

 

Let us know.

 

Thanks, 

Kath_F
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glass_eye
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Re: TV Anywhere Andriod

Mostly sorted now thank you, however it is taking an age to load! I've now added my device through the app rather than through the website. All I'm looking at now is a continuous loading screen whilst the app is thinking about what to do next!!!
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Re: TV Anywhere Andriod

Hi glass_eye, 

 

Thanks for updating us on this. 

 

I'm glad you've managed to get the device registered. 

 

When you say the app is taking an age to load, do you mean to move between the menus or when you are trying to stream? 

 

Have things improved since you last posted? 

 

Let me know. 

 

Thanks, 

Kath_F
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