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johnebelcher
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TV Anywhere APP

The latest APP  now takes ages to connect, at least 2 attempts even on local network at home.  Also when watching on the iPad I keep getting streaming errors (see photo) which sometimes will recover but mostly throws me out.

This is a terrible update, can we please have the old one back until you sort it out?

JB

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Re: TV Anywhere APP

Hi JB, 

 

Thanks for your post and apologies to hear you're unhappy with the new updates to the app. Smiley Sad

 

Things were tested before being rolled out and this isn't something the team came across. 

 

Can you try deleting the app and re-installing it to see if this helps. Also are you on the latest iOS for your iPad? 

 

Let me know how things go. 

 

Thanks,

Kath_F
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johnebelcher
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Re: TV Anywhere APP

Hi

thanks for the quick response. I have tried reinstalling and it seems a little better but still has difficulty connecting to the TiVo, it drops the connection regularly still but streams better and recovers from connection problems without going back to the menu most times. It is also slow connecting and switching to the TV guide from the opening screen.

John

 

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