Sorry to hear that you've had some trouble with this dave13286,
I can certainly help to get this up and running for you.
You'd first need to either download the TV Anywhere application on the device of your choosing or visit TV Anywhere online on a laptop/PC. (You can register up to two devices). With the devices you've chosen, sign in either via the application or online using your My Virgin Media log in details (email address and password) in the presence of your TV equipment (TiVo®/V6). Once signed in, the devices will establish a connection with the TV equipment, thus creating the registration which you can complete by naming the devices, e.g., iPad & PC etc.
Once registered, you can continue to watch TV Anywhere on the go with your chosen devices when using a WiFi connection.