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Message 1 of 6 (100 Views)

Subtitles Virgin Anywhere

Hello All,

does anyone know how to remove subtitles from TV Anywhere?

Thanks
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Fibre optic
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Message 2 of 6 (180 Views)
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Re: Subtitles Virgin Anywhere

Sounds like they are turned on on your box

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Message 4 of 6 (160 Views)
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Re: Subtitles Virgin Anywhere

No because it will mirror what your box is doing

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Fibre optic
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Message 2 of 6 (181 Views)
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confirmed by linssuk
Sunday

Re: Subtitles Virgin Anywhere

Sounds like they are turned on on your box
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Message 3 of 6 (86 Views)

Re: Subtitles Virgin Anywhere

Yes this is what I thought but not at home to take it off! Any idea if this is possible from app please?
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Message 4 of 6 (161 Views)
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confirmed by linssuk
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Re: Subtitles Virgin Anywhere

No because it will mirror what your box is doing
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Message 5 of 6 (68 Views)

Re: Subtitles Virgin Anywhere

[ Edited ]

Not if you're not at home it won't be. You can't stream from a V6 box outside of Home, so it's either downloaded shows on iOS or Live TV on Android.

If this on the iPad or iPhone for a show that's been downloaded from the V6 then there is a subtitle option in the play controls at the bottom of the screen.

On Android devices when streaming live TV the subtitle option is in the top of the screen when it tells you the title of the show. It looks like an empty speech bubble.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Message 6 of 6 (33 Views)

Re: Subtitles Virgin Anywhere

I have the very same issue on my android phone.  Subtitles are turn off on the virgin box but every time I try the app the video has subtitles on, making it unwatchable.  Mind you, at least it works on my phone, my iPad it does work at all even though I registered twice.  I am not very impresses with the quality of the apps.  They seem very very temperamental to the point I would say they are unusable as a service.

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