Menu
Reply
  • 124
  • 5
  • 9
kashiup
Up to speed
153 Views
Message 1 of 7
Flag for a moderator

Streaming loss of channels

All of a sudden with this new app some of the channels you could stream before you can't after the update including film4, E4 and Fox to name a few. What is going on here.
0 Kudos
Reply
  • 17.44K
  • 1.61K
  • 3K
Superuser
Superuser
130 Views
Message 2 of 7
Flag for a moderator

Re: Streaming loss of channels

There is no change to what channels are available to stream, nor how they are accessed.

Just to check you are trying to stream from the SD channels (streaming from the HD channel in the guide isn't possible)? What error or issue are you seeing when you try?
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 124
  • 5
  • 9
kashiup
Up to speed
127 Views
Message 3 of 7
Flag for a moderator

Re: Streaming loss of channels

Hi. Thanks for the response.

Trying to stream the SD channels. In E4 and film4 SD which I was streaming through my phone before now that little stream logo is not showing next to the channels. Channel 157 no stream option and on channel 144 

 

 

IMG_3940.PNG

 

 

IMG_3941.PNG

 

 

 

0 Kudos
Reply
  • 242
  • 15
  • 55
steelysteph
Superfast
114 Views
Message 4 of 7
Flag for a moderator

Re: Streaming loss of channels

Same here Smiley Sad

Maybe the phantom liked watching those channels and has taken them off with him in a huff.

0 Kudos
Reply
  • 17.44K
  • 1.61K
  • 3K
Superuser
Superuser
99 Views
Message 5 of 7
Flag for a moderator

Re: Streaming loss of channels

It's not something that should be happening so I've flagged this thread to the forum team to pass it back to be investigated and fixed.
**********************************
I work for Virgin Media - but all opinions posted here are my own
  • 17.44K
  • 1.61K
  • 3K
Superuser
Superuser
90 Views
Message 6 of 7
Flag for a moderator

Re: Streaming loss of channels

I've been told that this should now be fixed.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 124
  • 5
  • 9
kashiup
Up to speed
86 Views
Message 7 of 7
Flag for a moderator

Re: Streaming loss of channels

Hi.

Thanks all seems to working now.

Regards
0 Kudos
Reply