i have the full Vurgin TV package. Until a few days ago all subscribed channels were available to stream. Now I have no wifi symbols and no channels to watch "anywhere".
I have tried reinstalling but to no effect. This isn't the first time this has happened and I have to say I'm getting seriously p'd off with VM and a very intermittent service level. Any ideas on how to get this working again?
So, I have just logged in on the iPad and there are channels with the streaming logo. BUT now it tell me my device isn't registered and I've used up this months quota of changes! The device is clearly shown on the registration page, but again I cannot stream TV. This really is a rubbish service. I never had these issues with Sky Go. Time to move back I think....
Many apologies for the issues with TV Anywhere. I know this can be frustrating.
On your account, there is an additional device change available. When you get chance can you log into your TV Anywhere account through a PC/laptop, on the right hand side under My Profile select Device Settings and remover the iPad.
Once this has been done, go onto TV Anywhere app on the iPad, select a channel to stream and this will prompt for re-registration.
Hopefully this will then work for you. If you have any further issues, by all means let me know.
..and now I have returned to the anywhere app the streaming symbols have all gone again! So even if the device was registered I cannot stream anything. As I said, a pretty useless app most of the time.
I've just been on a test iPad and signed in on Safari, unfortunately it doesn't show the devices listed for TV Anywhere.
However if you are currently on the iPad go into the TV Anywhere app, go to settings (like a cog wheel at the top left) and select device registration. This will then open a page for the devices, delete the iPad from the list and if necessary re-install the app.
Let me know if the channels have the wireless symbols after that. I know this is frustrating and you want it to work, I'll try my best to get this working for you.