Many thanks for your message and I'm sorry about the device here.
Virgin TV Anywhere is not currently able to stream live TV to devices that have launched with Android 6.0.1. We’re working on bringing live TV streaming to these devices as soon as possible. TiVo management is unaffected on these devices. Devices updating to Android 6.0.1 can continue to stream live TV.
It's nothing that you're doing wrong here Steve, it's just taking a little time to bring all the new phones into the update.
Once we know more we'll update you all via the top of this board here.