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davidrog
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Skysports limit registered devices

I get error message from SkySports App that I have reached the limit for registered devices on my Android phone. I have only 2 registered devices - this PC and my Android phone.

I tried reinstalling the app but no difference. 

TV Anywhere works for normal channels. If I try and watch SkySports from there it only offers "Watch on TV".

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Re: Skysports limit registered devices

Hi davidrog, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you are having an issue adding your device for use with the Sky apps. 

 

The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

I have reset the Sky platform for you now so there are no devices and you have 1 change to use to add the new device. If you try streaming now, it should work. 

 

Keep me posted.

Kath_F
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davidrog
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Re: Skysports limit registered devices

Thanks Kath

That worked! How would I do it myself if I have issue in future. Go to the SkySports app and change devices or is it the SkySports on the web?

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Re: Skysports limit registered devices

Hi davidrog, 

 

Thanks for coming back and letting me know things are resolved for you now Smiley Happy

 

You can do this yourself by following the link I gave to you in my post. You'll need to access the platform by going to the TV Anywhere website and following the options above Smiley Happy

 

If you have any further issues you know where to find me too. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
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davidrog
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Re: Skysports limit registered devices

Hey Kath

You solved my android by clearing my devices - letting me add my android. However, you cleared my PC too and I can't add it back in for a month cos I only get one change a month Smiley Sad

Never mind - but thought I'd let you know

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Re: Skysports limit registered devices

Hi davidrog,

 

Thanks for getting back to us!

 

I've added another device change for you so you can add the PC back on.

 

All the best Smiley Very Happy

 

Josh


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