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chrisbickley55
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Skysports Problem

I try to sign into the skysports website using my virgin details and it keep taking me back to the skysports sign in page so i cant watch anything.

 

Have tried in firefox and IE. Any ideas?

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Crockret
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Message 2 of 8
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Re: Skysports Problem

Are you signing in via the VM logo/button?

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chrisbickley55
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Message 3 of 8
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Re: Skysports Problem

Yes, its not worked for ages

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clerom
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Message 4 of 8
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Re: Skysports Problem

I just tried it with no problem. Are you going to skysports.com and clicking the Virgin Media logo to sign in?

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chrisbickley55
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Message 5 of 8
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Re: Skysports Problem

yes

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Forum Team
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Message 6 of 8
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Re: Skysports Problem

Hi chrisbickley55

 

Welcome back to the community.

 

Sorry to hear that you are unable to sign into Sky Sports website.

 

I appreciate that you have tried Firefox and IE, have you tried to delete cache/cookies through the browsers to see if that works.

 

I've tried to sign into Sky Sports and that went through for me also. Does this only happen on this device or do you get the same error on another device?

 

Let us know how you get on

Sam


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chrisbickley55
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Message 7 of 8
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Re: Skysports Problem

I am getting an error about how i have reached the device limit but i havent. It works sometimes but is very inconsistant.

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Message 8 of 8
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Re: Skysports Problem

Hi chrisbickley

 

Thanks for getting back in touch.

 

I can see that you do have one change available on Sky apps. If the browsers have had an update or an upgrade on the device itself then it will need to be re-registered. When you get chance sign into your account, under My Profile select Sky Movies & Sky Sports. Remove the device in question from the list, go back into Sky Sports, start streaming a channel and this will prompt for registration.

 

Fingers crossed this should then work for you.

 

Let me know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


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