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matthewcaney
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Sky sports stops after 10 mins

Hello

Why does sky sports on tv anywhere keep stopping after 10 mins.

So annoying

Matt

 

 

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Re: Sky sports stops after 10 mins

Hi Matt, 

 

Thanks for your post and welcome to the forums. Smiley Happy

 

I'm sorry to hear that Sky Sports is stopping after 10 mins.

 

Is this happening every time you are using Sports or every so often? 

Do you have the same issues when using TV Anywhere? 

What error message are you getting?

Are you using the Sky Sports website or app?

 

Come back and let me know so I can help Smiley Happy

 

Thanks,

Kath_F
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mattcaney
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Re: Sky sports stops after 10 mins

Hi sorry for the late response.

The problems occurs only will sky sports programmes using the Sky Website link, when you click on any sky sports channels.

It plays for ten minutes then said that the internet connection has been lost (which is hasnt as every thing else works).

If you refresh the page it works for another ten minutes then the same happens.

(This is using a PC)

 

Thanks

 

Matt

 

 

 

 

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Re: Sky sports stops after 10 mins

Hi mattcaney, 

 

Thanks for coming back to me on this Smiley Happy 

 

Since the initial post was in May, has this been reoccurring since then or did it resolve itself and now coming back? 

 

Also you've mentioned you are using a PC, what OS are you using and what browser? 

 

As it's resetting every 10 minutes I'm wondering if there is some sort of security issue here? Are you running Anti-virus software? If so what one? 

 

Come back and let me know.

 

Thanks,

Kath_F
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