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trish1968
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Sky sports on the go device limit reached

Hello,

 

I have only two devices registered, ive removed both apps and re-installed them but everytime myslef or my partnet try to watch sky sports app with my ipad or his iphone this message keeps coming up Device limit reached.

 

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Re: Sky sports on the go device limit reached

Hi trish1968,

 

Thanks for your post and welcome to the forums. It's lovely having you involved in the Community. 

 

I'm really sorry to hear you are having an issue adding your device for use with the Sky apps. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

Remove the current registration by clicking on the Delete button.

 

Once you've done this, using the device you are trying to re-register, open up the Sky Movies or Sky Sports app and select a channel to stream. This will register the device automatically Smiley Happy

 

Let me know how it goes. 

 

Thanks,

Kath_F
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