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Peternicholls
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Sky sports login??

I'm having problems getting sky sports. I go through all the procedures "exit to view" "login to watch" enter all my login details, it looks like it's going to get there and then just reroutes me back to the "log in to watch" page...any ideas?
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Re: Sky sports login??

Hi Peternicholls,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your Sky Sports.

 

Are you using a PC/ Laptop or tablet/phone to watch Sky Sports?

 

Speak soon Smiley Very Happy

 

Josh


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Re: Sky sports login??

Hi Josh,

Thanks for replying.

Both iPhone and iPad give the same response.

Peter
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Re: Sky sports login??

Hi Peter,

 

Thanks for getting back to me!

 

Can you try the same thing on a web browser for me? Either on a PC or laptop if possible.

 

Speak soon Smiley Very Happy

 

Josh


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Re: Sky sports login??

Hi Josh,

 

I've just tried and managed to login in to anywheretv went to watch skysports1 pressed on watch now and that icon disappeared but nothing else happened, same with several other sky sports channels, tried BBC too, same thing.

 

When I go to My shows, and click on one I only get the option to delete it!

 

I'm clearly doing something wrong????

 

Peter

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Re: Sky sports login??

Hi Peternicholls, 

 

Thanks for coming back to us and apologies to hear you are still having an issue here Smiley Sad 

 

If we go back to the start so we can find out where things are going wrong.

 

First up, on your devices, delete the Sky Sports app. Re download this then from the App Store. Instead of going via the TV Anywhere app, open up the Sky Sports app and click on the log in option, select the VM logo and log in using the same details you use for TV Anywhere. What happens at this point? 

 

Come back and let me know.

 

Thanks,

Kath_F
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Peternicholls
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Re: Sky sports login??

Thanks but still the same I'm afraid:-(
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Re: Sky sports login??

Hi Peternicholls, 

 

OK we'll need to start looking at this being an account or device issue. 

 

Are you able to use another device to try logging in to Sky Sports? If not, use a PC / Laptop and log in to the Sky Sports website instead. Do you get the same issue? 

 

Make sure the log in you are using is the one you use to view your bills within My VM as secondary login's don't work for Sky. 

 

Come back and let me know how you get on. 

 

Thanks,

Kath_F
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Peternicholls
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Re: Sky sports login??

Hi Kath

I did this with Josh,scroll back a few posts and see my results.

I do not view the bills on this device, my wife set up the account. My phone is a registered device. It used to be able to get sky sports but now doesn't.

Peter
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Re: Sky sports login??

Sorry meant to say the login we use is the same for all, there are are only two people using virgin AWTV.
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