Thanks for your post and welcome to the forums. It's great having you on board with us in the Community
Apologies to hear you've been having an issue using the Sky Sports app.
> You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports.
> Remove the current registration by clicking on the Delete button.
> Once you've done this, using the device you are trying to re-register, open up the Sky Movies or Sky Sports app and select a channel to stream. This will register the device automatically
Come back and let me know how things go.
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