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Jimmykingo
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Sky sports and movies

Sky movies is saying my iPhone is not registered and I have reached my limit, however it is indeed registered in the sky devices page. Any ideas how to solve?
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McFury88
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Re: Sky sports and movies

I mightbe having the same issue. Sky sports will play but sky movies says the same device is not registered (and i have no changes left). First time on the forum for me but if you post a reply to my seperate post someone might get back to one of us mate.
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Re: Sky sports and movies

Hi Jimmykingo,

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear that you are having an issue playing Movies and Sports on your iPhone. 

 

I have gone into the account and removed the iPhone from your device list. This should refresh things for you.

 

If you can try streaming on either Movies or Sports things should work again. 

 

Let me know Smiley Happy 

Kath_F
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Re: Sky sports and movies

Hi McFury88,

 

Thanks for your report on this too. I am just about to take a look at your thread now Smiley Happy

 

Speak soon, 

Kath_F
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Jimmykingo
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Re: Sky sports and movies

Hi Kath, still the same problem. Would you mind removing both my devices and I'll try again?

Cheers
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Re: Sky sports and movies

Hi Jimmykingo, 

 

Thanks for coming back to me. 

 

As this didn't work first time round, it's really unlikely that it'll resolve it second time round. 

 

Instead you'll need to give the team a call on 150 / 0345 454 1111 and they can investigate things further with you. 

 

Let me know how the call goes.

 

Thanks, 

Kath_F
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McFury88
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Re: Sky sports and movies

Jimmyk, you have any joy sorting your issue?
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