I would like to ask somebody for help. I have a virgin tv package, and usually I am watching all the channels I like. But this week something has happened I do not see "sky sport collection", On the screen is written that "Sorry, but you can't add a subscription to this channel here. To add this channel to your line-up call our team". I have already called them, but nobody talks with me, machine answers. So I do not understand what has happened. Does anyone know something about it? Why I can not see sky sport collection?
Welcome to the Community and thanks for posting on the Forum. Sorry to hear that you are having problems viewing your Sky Sports channels.
You have posted on the TV Anywhere Board, where are you getting the error "Sorry, but you can't add a subscription to this channel here..."? Are you getting this error on the Sky Sports app or on your TV box (TiVo®, V+, or V box)?
Please let me know so I can investigate this for you.
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