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Woodybear
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Sky cinema APP Ipad

Sky cinema app will not play any sound on Ipad Pro any ideas on how to sort this out??

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Forum Team (Retired) BenD_H
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Re: Sky cinema APP Ipad

Hi WoodybearSmiley Happy

 

Thank you for your message, welcome into the Community Smiley Happy

 

I'm sorry that the audio hasn't been itself lately, I've listed some help below:-

  • Sign out and sign back in, after clearing your cache/temp files. Make sure when signing in anywhere, that the caps lock is monitored and the username and password are typed correctly.
  • Reinstall the app itself, after clearing cache and cookies.
  • Check to see if you can gain sound from other apps and ensure that the headphones, (if using), are connected properly



Give these a go and please get back to me when you can.
Ben


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