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Martin1877
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Sky Sports sign in

Anyone else experiencing the following problem?

When I try to sign into Sky Sports through Internet Explorer on VM TV anywhere, rather than taking me to the page with the Virgin Media sign in option, it bypasses this page and takes me to the usual final page, which shows a blue screen in the screen box, with no option to click on anything.

I can sign in as normal on Firefox, but picture quality is poor and it causes my computer to overheat.

A tad frustrating given how much I pay for Sky sports.

Phoned VM and their "solution" was to watch on alternative browser to IE 11.

Have re-downloaded Silverlight and tried all the fixes suggested on VM site.

Any solutions?

Cheers,

Martin  

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Re: Sky Sports sign in

Hi Martin

 

Welcome to the community and thanks for posting.

 

Many apologies for the issues your experiencing with Sky Sports.

 

Have you tried to delete the cache and cookies on Internet Explorer to see if that works for you? Does this happen on the other device you have registered for Sky?

 

Let me know how you get on
Sam


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Martin1877
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Re: Sky Sports sign in

Hi Sam,

Meant to post that I did that very thing last week and it worked.

Cheers for your advice though.

Martin

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Re: Sky Sports sign in

Hi Martin

 

Thanks for the reply.

 

I'm glad you can now watch Sky Sports, that's great Smiley Happy

 

If you do experience any further issues, by all means get back in touch.

Take care

Sam


New around here? To find out more about the Community check out our Getting Started guide


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