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gav_hay
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Sky Sports - "You have reached the limit for registered devices"

I am using TV Anywhere on a laptop and can stream all live channels except Sky Sports.

When I head over to the Sky Sports website and enter my Virgin Media login details, I get the message "You have reached the limit for registered devices. Please visit your service provider to manage your devices. [s:266 / c:1110 / t:6024 / c:4110]". I haven't changed devices for months and Sky Sports used to work fine on my laptop. Has anyone encountered this problem and is there a way to resolve it?

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Crockret
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Re: Sky Sports - "You have reached the limit for registered devices"

If you've updated your OS or browser, it can be seen as a device change.

Sky devices are managed separately from TV Anywhere devices here:

http://anywhere.virginmedia.com/settings/devices/sky/


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Crockret
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Re: Sky Sports - "You have reached the limit for registered devices"

If you've updated your OS or browser, it can be seen as a device change.

Sky devices are managed separately from TV Anywhere devices here:

http://anywhere.virginmedia.com/settings/devices/sky/

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gav_hay
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Re: Sky Sports - "You have reached the limit for registered devices"


Crockret wrote:

If you've updated your OS or browser, it can be seen as a device change.

Sky devices are managed separately from TV Anywhere devices here:

http://anywhere.virginmedia.com/settings/devices/sky/


Thanks Crockret. Since I last used TV Anywhere for Sky Sports, my laptop has had Windows 10 and Firefox updates. I guess one of these caused the problem as removing my laptop from the device list and then re-adding it has resolved the problem.

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Forum Team
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Re: Sky Sports - "You have reached the limit for registered devices"

Hi gav_hay, 

 

Thanks for posting and apologies for the issues you were having getting the Sky Sports site to work on your laptop. 

 

I'm glad the advice from Crockret helped resolve things. 

 

If you have any further issues going forward, let us know.

 

Thanks,

Kath_F
Forum Team

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