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wjhempsey
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Sky Sports problem

Sky tells me I have reached my device limit. Both devices (iPad and IPhone) registered and active 

and work perfectly well on VirginMedia Anywhere. I generally only use this on the home wireless network.

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Crockret
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Re: Sky Sports problem


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Re: Sky Sports problem

Hi wjhempsey

 

Welcome to the community and thanks for posting.

 

I am sorry to hear that your unable to use Sky Sports through your iPad nor iPhone due to error of device limited reached.

 

If you can sign into your account, under My Profile select Sky Movies & Sky Sports. This will show the devices registered for Sky apps, you should see the iPad and iPhone. For now if you can remove one of the devices either one, and remove the app. Then re-install the app, log in to Sky Sports on the device itself and start streaming a channel, this will prompt for registration.

 

Once this device you chose is working then we can do the same with the other device.

Let me know how you get on

Sam


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wjhempsey
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Re: Sky Sports problem

Hi Samantha,

 

Sorry, but I'm afraid your advice didn't help, simply because the 'My Profile' option is not offered. All I have concerning my account when I log in is the "Gear Wheel" and that does not present any options on Sky Movies or Sky Sports.

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Crockret
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wjhempsey
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Re: Sky Sports problem

Thank you Crockret, that worked a treat. It's interesting that the link you provided actually worked, unlike the 'Registration ' section on the TV Anywhere site. 

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Crockret
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Re: Sky Sports problem

Here's where you navigate to it:

 

VM-Sky.jpg

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